Send a notification to your students
Pick the students, write the message once, and send it by email, text or both.
A notification is a one-off message to some or all of your students: a schedule change, an open mat, a reminder. You choose who receives it, write it once, and Roll Pay sends it by email, text message or both from your academy's name.
Steps
Start a new notification
Click Notifications in the left menu, then Send a notification.
Below the button you can see everything already sent and re-send any of it. Pick who receives it
Tick the students you want to reach. Use the column headers to sort, or the filters to narrow the list to a belt, a membership or a status, then tick Select all to take everyone shown. A bar at the bottom counts your selection. Press Write the message.
The list is your full roster. Inactive students are included, so filter by status if you only want current members. Write the message
Give the notification a name so you can find it later. Choose Send by: Email, SMS or Both. Type the Subject line and the message. The preview on the right shows how the email will look; switch to SMS Preview to see the text version.
Tick Save as template if you will send something like this again. Choose template reuses one you saved earlier. TipWrite{{student_first_name}}and each student gets their own name in the message.{{gym_name}}fills in your academy's name.Send a test, then send it
Press Test to send the message to yourself first. When it reads right, press Send notification.
Test sends to your own email and phone, not to the students.
What happens next
The notification appears at the top of the Sent list on the Notifications page with its delivery count. Emails and texts go out within a few minutes, subject to your sending limit and quiet hours. Anything waiting shows under Queue. You can Re-send any past notification to the same people.
Common questions
A student says they did not get it. Open the notification in the Sent list. Failed deliveries are counted there. Check the student's email address and phone number on their profile.
Can I schedule it for later? Not from this screen. For a message tied to a date, such as a belt test reminder, use a sequence instead.
Texts cost money. Can I see how many I send? The Notifications page counts SMS sent this month at the top.
Can I send to parents instead of kids? Messages go to the contact details on each student's profile. For a child, that is the parent's email and phone.
Last checked against Roll Pay on Sep 18, 2026. Screens change from time to time; if yours looks different, the steps still apply.