What Safe Academy certification takes
Five credentials for the academy and five for every coach, verified by Roll Pay. This page is how far along you are.
Safe Academy is a credentialing programme: your academy is certified once the academy itself and every active coach hold five verified credentials. You collect the documents, Roll Pay verifies each one, and the certificate and website badge issue themselves the moment the last item clears.
Steps
The five credentials
The same five apply to each coach and, at organisation level, to the academy.
- SafeSport — abuse-prevention training.
- Mandated Reporter — state reporting training.
- Background Check — third-party screening, run for you rather than uploaded.
- Code of Conduct — your academy's own document, signed.
- CPR / First Aid — a current certification card, and for the academy, an AED on site with trained staff.
Green is done, amber is with us, grey is missing, red wants you. The tracker
Across the top, four stages show how close you are: academy and coaches added, documents submitted, Roll Pay review, and certified. Beside it sits the count of items still between you and certification.
Ten items sounds like a lot until you see that three of them are already sitting with us. The five numbers
Academy counts your own requirements verified out of five. Coaches counts how many are fully verified out of how many you have. Then the three that tell you what to do next: Awaiting Roll Pay, with how long the oldest has been waiting, Missing, with how many coaches that spans, and Expired, which is a renewal rather than a new submission.
Missing and Expired are yours. Awaiting Roll Pay is ours. TipWork the Missing number down first. Awaiting Roll Pay is our job, not yours, and it clears on its own.Your academy's own requirements
The Academy requirements card lists your five with their status and expiry dates. Manage opens the full page, where each requirement has its document, its expiry and a button to upload or replace it.
Your five are the quickest win: they are documents you already have somewhere. Every coach at once
The Coaches matrix is the whole roster against the five credentials, plus whether their certificate has issued. The tabs above it — all coaches, needs action, in review, verified — cut it down to the ones you can do something about, and the key on the right says what each colour means. Open any coach for their own page.
One row per coach, one dot per credential. The gaps are the work.
What happens next
Roll Pay reviews each document as it arrives. Verified items show their expiry date, so the matrix doubles as your renewal calendar.
A coach's certificate issues at five of five, automatically, and is emailed to them. The academy's certificate and website badge issue when your five requirements and every active coach are done.
Common questions
What counts as done? Verified for a document, cleared for a background check. In review means it has reached us and we have not finished. Anything red — expired, rejected, needs review — wants you.
A document was rejected. The reason is shown against it. Fix what it says and upload again; a rejection is not a mark against the academy.
Does a coach who has left still count? Only active coaches count towards certification. Mark someone inactive and they drop out of the maths.
Who can see our documents? Roll Pay staff who verify them. The public verification page shows only that you are certified, never the documents behind it.
We are not a paying Roll Pay academy. Can we still do this? Yes. Safe Academy is open to every academy on the platform.
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Last checked against Roll Pay on Sep 19, 2026. Screens change from time to time; if yours looks different, the steps still apply.